The Cybersecurity and Infrastructure Security Agency (CISA) has just released a 3-page reference aid, Cybersecurity Resources for 9-1-1 Call Centers.
Public safety communications entities, such as Emergency Communications Centers (ECCs), Public Safety Communications Centers (PSCCs), and Public Safety Answering Points (PSAPs), are a highly visible and important part of Emergency Services Sector communications, and therefore present an appealing target to cybersecurity threat actors.
CISA assists public safety organizations to seamlessly and securely communicate during steady state and emergency operations to keep America safe, secure, and resilient. This document describes several CISA resources available to public safety communications organizations to help enhance their cybersecurity posture and resilience.
The document summarizes CISA’s cybersecurity advising and assessment services available to public safety communications organizations, with relevant links to the CISA website for additional information on each service. The document also provides brief summaries with links to many CISA resources and tools that can help organizations manage their own public safety communication systems and program assets.